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Heat Pump Repairs

Why You Need a Refrigeration Expert

A heat pump is a fantastic piece of technology, efficiently warming your home in the winter and cooling it in the summer. It’s a workhorse that you rely on for year-round comfort. So, when it stops working correctly, we know it can be more than just an inconvenience; it can be a real source of stress. You might be worried about a cold house, unexpected costs, or the hassle of finding someone trustworthy to fix it.

Understanding what goes on inside your heat pump is key to appreciating why a specialist repair is so important. This post will walk you through some common heat pump problems, like compressor, sensor, or inverter failures, and explain why choosing the right engineer is the most important step you can take.

A compressor with a blown pin
Compressor with blown pin, caused total refrigerant loss.

Understanding Your Heat Pump's Core Components

Your heat pump isn’t just a simple heater; it’s a sophisticated piece of refrigeration technology. It works by moving heat from one place to another. To do this, it relies on a complex system of components, including a compressor, condenser, evaporator, and various refrigerants. Two of the most critical parts are the compressor and the inverter or sensor systems that monitor and manage performance.

Think of the compressor as the heart of your system. It circulates the refrigerant that carries heat between the indoor and outdoor units. If the compressor fails, the entire system grinds to a halt. It’s a major repair, and one that requires deep technical knowledge.


A healthy ventilation system

Sensors play a crucial role by constantly monitoring temperature, pressure, and other variables to ensure the system runs efficiently and safely. Faulty sensors can send incorrect signals, which might cause the heat pump to operate inefficiently or even shut down entirely.

The inverter is another key component, controlling the speed and output of the compressor to match your heating and cooling needs. This allows your system to be both energy-efficient and responsive. Inverter issues can lead to erratic performance, increased energy usage, and unreliable heating or cooling.


Common Heat Pump Problems and Why They Happen

When your heat pump starts acting up, it’s often due to an issue with its refrigeration circuit or the electronics that control it. Here are a few common failures we see:

  • Compressor Failure: This can happen for many reasons, from electrical faults to a loss of lubrication or damage from operational issues. A struggling compressor often makes unusual noises or fails to start at all, leaving you without heating or cooling.

  • Sensor Faults: Faulty or miscalibrated sensors can cause the heat pump to shut down unexpectedly, run inefficiently, or fail to provide the right temperature. Accurately diagnosing sensor issues requires specialist knowledge and testing equipment.

  • Inverter Problems: Issues with the inverter can result in the compressor not ramping up or down as needed, causing poor performance and higher energy bills. Sometimes the heat pump might cycle on and off frequently or fail to start at all.

    printed circuit boards
    Control and inverter pcb
  • Refrigerant Leaks: Your heat pump uses a closed loop of refrigerant. If there’s a leak, the system can't move heat effectively. This not only reduces efficiency but can also be harmful to the environment. Finding and fixing these leaks requires specialised equipment and certified engineers.


Don't Just Hire a Plumber

A cartoon plumber

Hire a Refrigeration Specialist

Air conditioning engineer working
Boilers2Ac engineer

Here’s something many homeowners don’t realise: a heat pump is fundamentally an air conditioning and refrigeration unit that also provides heat. While many heating engineers are excellent at what they do, they may not have the specific, in-depth experience required to diagnose and repair the intricate refrigeration components and electronic controls of a heat pump.

Choosing an engineer who isn't a specialist in refrigeration is like asking a GP to perform heart surgery. They might understand the general principles, but they lack the focused expertise for such a delicate task. An incorrect diagnosis or a botched repair can lead to recurring problems, lower efficiency, and even complete system failure.


Refcom logo

This is where a Refcom-registered air conditioning and refrigeration engineer makes all the difference. Refcom is the UK's leading register of companies competent in the safe handling of refrigerants. Choosing a Refcom-certified company like Boilers2AC gives you confidence that you’re working with professionals who are:

  • Legally Certified: They are qualified and licensed to handle refrigerants safely and responsibly.

  • Highly Skilled: They have specific training and experience in diagnosing complex refrigeration circuits and electronic systems.

  • Properly Equipped: They have the right tools to find leaks, test pressures, troubleshoot sensor and inverter faults, and perform repairs to the manufacturer’s standards.


The Boilers2AC Difference: Expertise and Peace of Mind

At Boilers2AC, we are not just heating engineers; we are experienced air conditioning and refrigeration specialists. We understand the complex technology inside your Daikin, Mitsubishi, Vaillant, Viessmann or other brand of heat pump. When you call us for a repair, you are getting a team that can handle everything from a simple fix to a full compressor replacement or diagnosing electronic sensor or inverter issues.

A Boilers2Ac engineer working

We believe in doing the job right the first time. Our process involves:

  1. Thorough Diagnosis: We use advanced diagnostic tools to accurately pinpoint the root cause of the problem, whether it’s with the compressor, sensors, inverter, or refrigeration circuit.

  2. Expert Repair: Our Refcom-registered engineers perform repairs using high-quality parts and industry best practices.

  3. System Testing: After the repair, we conduct comprehensive tests to ensure your system is running efficiently and reliably.


Choosing a specialist gives you more than just a working heat pump. It provides peace of mind, knowing your investment is protected and your home will be comfortable for years to come.

If you’re experiencing issues with your heat pump, don’t leave it to chance. Contact a team that truly understands the technology inside and out. We’re here to help restore your system to its peak performance, ensuring you stay warm, save money, and feel secure.

 
 
 

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